Technical writer turned workplace climate leader

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A logo of a paper and pencil in the foreground of an image of Earth

When Suzume Soryo* started working as a technical writer at a software company, she jumped immediately into the climate community at her new organization. 

She became a lead in the employee-led climate club, organizing educational events for colleagues to learn about climate, and even convinced her manager to work on sustainability-focused projects. Suzume is now taking her climate passion even further, working with leadership to offer a climate-friendly 401(k) option that’s accessible to all employees. She chatted with us about her ongoing work to realize a climate-friendly retirement plan and the importance of showing up consistently and communicating the benefits of climate solutions in ways that resonate.  

*Individual and company names have been anonymized at the request of the interviewee.

This article is the first in a four-part series highlighting non-sustainability employees who are making their jobs climate jobs. Looking to take climate action in your work? Check out Project Drawdown’s Job Function Action Guides


Key Takeaways

  1. Show up and be loud about your interest. Suzume landed a leadership role in her company’s employee-led climate club by not being afraid to show her passion! Ask your manager what opportunities there are to get involved with more sustainability-focused initiatives, be active in your employee resource group, and be consistent with expressing your interest in climate.
  2. Prioritize relationship building and understanding what people care about. For enduring and long-lasting climate action, we need everyone to see and play their part. That means everyone needs to find their pathway to climate action via what already interests or concerns them. Suzume’s ability to connect one-on-one with people allows her to understand what others care about and communicate climate action in a way that resonates. Give yourself the time to build relationships and get to know your colleagues and those you’re trying to influence.
  3. Dig a little deeper. Suzume is a technical writer and detail-oriented – she knew to read the fine print of her company’s retirement plan options to see which, if any, were climate-friendly. Whether you’re trying to get your employer to add a climate-friendly 401(k) option or something else, don’t be afraid to ask for more information and dig deeper to understand the full picture of your company’s sustainability actions. (And if you are looking to get your employer to add a climate-friendly retirement option, check out Invest Your Values.) 

Aiyana: Tell me about yourself and your work.

Suzume: First, I want to share that I just joined my local chapter of Citizens’ Climate Lobby. It’s an incredible way to amplify your voice for climate. So, for people reading this, if you haven't checked out your local chapter, you definitely should! 

In terms of what I do for work, I’m a technical writer. A lot of people don’t know what that is. Those Bible-paper-thin instructions folded 50 times that come with medicine or other products that you might have glanced at once? Yeah, someone has to write those! And those people are generally technical writers.

A: Thank you for giving something tangible (Citizens’ Climate Lobby) for readers to do right off the bat!

S: Yeah, in case they stop reading!

A: Genius, I love it. So, I’d like to learn about how you became interested in climate change. Was there a particular moment that really sparked your interest?

S: I’ve been interested in animals and the environment since I was a kid. I thought animals were the coolest thing and that they deserved a home on this planet just as much as we did, and I hated that we were taking their homes from them to make more room for us. It bothered me that this was how it had to be and I just wasn’t convinced as a kid, and that transferred over as I grew to be an adult. And caring about the environment intersects intimately with climate change.

A: When did you see how that’s connected to your job? When did you start thinking about climate action within the workplace?

S: As soon as I was hired! The industry I’m in is pretty closely aligned with transportation and energy. I saw that my company had a product that works to transition cars and semi-trucks to EVs. As soon as I heard about that, I pretty much vied into getting involved in writing for it, and – spoiler alert – I do that now! I also looked to see if we had a climate club, and we did. So I joined that to find my people and see what actions we were taking company-wide to be a more sustainable organization. Spoiler alert again – I’m now a climate club lead!

I was laid off from my previous job, and for my next job, I wanted something that had to do with climate or had projects in climate. And so when I saw that they had this product, I was like, “Okay, I want to work for this company. And I want to be involved in this project.” 

A: I think it’s really helpful that you say that because I think a lot of people have been laid off in the past couple of years but are using that as an opportunity to transition into climate work. But, many are specifically looking for climate companies, and might be overlooking the opportunities that lie within companies that aren’t solely focused on climate.

If they understand why I care about climate action, then they feel like maybe they should care, or they feel better about sharing why they also care.

S: People see my day job and it could be such a stretch to relate it to climate, but I do. It makes people think about how they can take climate action today, where they are, instead of having to make a complete career change – which, absolutely you can still do! But don’t feel like you have to to make an impact on what you care about.

A: Can you talk a little bit about how you became a lead in your company’s climate club?

S: I was just so active in it! Whenever people would say something in the chat, I would reply and validate their feelings or a sustainable change they made. I just really wanted to be a champion and encourage people. I was going to all the meetings, and eventually, the leads noticed me and asked if I wanted to get more involved. I ended up as the lead event coordinator, planning things like book clubs and climate film festivals. 

It’s really just about showing up and then being interested – people really respond to that.

A: What skills or expertise of yours do you think help you in being such an active climate advocate at work?

S: I have a way of making people feel at ease or making people feel like they belong. I'm not huge on public speaking, but I have an ability to connect with people, one on one, I think because I can relate to others. If they understand why I care about climate action, then they feel like maybe they should care, or they feel better about sharing why they also care. I think that’s very important – relating to people and them feeling that they’re seen. I had to show my manager that I was interested in climate so that he could put me on related projects. I had to show the leads of the climate club that I was excited so that they could put me in charge of putting together events. And more recently, I’ve had to show the human resources department my and my colleagues’ passion about getting a climate-friendly 401(k) option added to our retirement options, which is my main goal right now.

I think another skill I have is being detail- and data-driven. For example, I got word that HR is willing to review adding a climate-friendly 401(k) option. They might not be keen as to letting me sit in on their meeting about it, so I’m creating a slide deck, comparing some of the fund options and adding additional context about the benefits to our organization, our employees, and how it's the perfect time to add the option to the menu.

A: I’d love to hear more about why getting a climate-friendly 401(k) option added to your company’s retirement offerings is so important to you and climate in general.

S: If there's a legacy I leave behind for the organization I'm with, it's definitely that. It is so huge. I'm just imagining the millions of dollars diverting away from fossil fuels and to a place that creates positive change. We can do so much by voting with our money. People voting with their dollars and divesting from fossil fuels and investing in solutions that are not fossil fuel-oriented really says a lot about what they care about. So I absolutely think it's one of the biggest changes you could make, whether that be with your 401(k) or your bank.

A: Can you explain how you went about learning about your company’s retirement options and the climate-friendly alternatives?

...progress is progress, no matter how slow, as long as it's forward.

S: I used Fossil Free Funds and typed into their search every 401(k) option that my company offers. Each option was given a grade from A through F. It shows a level of transparency that you didn’t know you needed. All of them were F-rated except for one that was rated A. But even the one that was rated A was because it was all invested in real estate, which is still not great.  

A: How did you find what options your company provided?

S: Companies work with brokerage firms to offer employee retirement plans, and they’ll usually note which options they recommend. But you can usually find all of the offerings in the fine print of whatever platform your company uses. You can ask your HR department if you can’t find the full list. 

I've been going back and forth with my organization since I was hired on this issue. Even though there are some “better” options available, they still wouldn’t let me invest 100% into my values. It’s also not accessible nor easy for employees to find and choose their own investments. I’m trying to bring up with our benefits and HR team that, yes, you offer an alternative, but you make it very difficult for employees to use the alternative. 

A: Companies not only should have a 100% climate-friendly option, but they also should make it one of the default options for employees. There’s also this misconception that sustainable options are not profitable options, which companies should combat.

S:  Yeah! I mean, what is your idea of profitability? Do you mean tomorrow? Or do you mean the future for your children? Because none of these fossil fuel companies are it. 

You don’t have to say the word “climate,” you don’t have to start a club  –  you can just start your own little project that gets people talking and interested.

A: You’ve mentioned some barriers in your climate advocacy – how are you overcoming them and what advice would you give to people facing similar obstacles?

S: I’d say, keep being persistent. Keep showing up. Keep following up because if you don't, they might keep putting you off. But as long as you continue, it reminds [decision-makers] that employees really care about climate action. For example, I always follow up on one-on-one conversations, and if they don't reply, I take it to a more public forum, like Slack, so they have to respond. And they generally do pretty quick! And I’m not calling someone out – I’m just like, “What do other people think about this?” I’m asking a question related to the topic I’m trying to get a response on. 

It's been a year and a half of me trying to [get the climate-friendly 401(k) option added], but I keep telling myself progress is progress, no matter how slow, as long as it's forward. 

A: Do you have any last advice for someone who might not feel super confident in speaking out or asking for change at their organization?

S: I feel like you can tie everything back to climate in some way. At my old job, I started a composting bin and would ask my coworkers to contribute their scraps. Then, after some time, I would bring back the finished compost and give it to my coworkers because everyone loved their plants on their desks. Everyone got really excited about that and wanted to learn more about composting! It definitely opened conversations that wouldn't have happened otherwise. You don’t have to say the word “climate,” you don’t have to start a club  –  you can just start your own little project that gets people talking and interested.